![]() ![]() I believe workers in customer service are stealing people's lost items and making up some bogus story on why their items are no longer in inventory. I talked to Hotel security and they said that that is not the procedure for lost and found and that items should be held for 6 months and they should not be giving items "away" to good will. Their procedure on lost and found is a total scam. My ID, credit cards and money were in there. They said they gave away my wallet without taking out any items within. I explained it had only been a couple days and asked to speak with the manager, he said it wasn't in the back either. ![]() ![]() I went to pick it up the day after confirming that they had found it and customer service said it wasn't in their inventory and that lost and found items are given away to Good Will if not picked up within 2 weeks. They include Red Rock Resort, Green Valley Ranch, Palace Station, Boulder Station, Sunset Station, Santa Fe Station and six wildfire casinos about to become seven with the Fremont. Las Vegas properties make up nearly all of Red Rock’s portfolio. I lost my wallet in the theater and called the next day and customer service said they found it under the seat I was at. In 2022, Red Rock Resorts posted net revenues of 1.66 billion, an 2.8 increase over 2021. ![]()
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